Update to services

As a result of the global pandemic we are currently experiencing extended lead times for new products and spares.

Unfortunately some items are taking in excess of 8 weeks to come into stock; wherever possible we will attempt to improve on a long lead time or try to find an alternative solution for you. Unfortunately we are beholden to our suppliers and can only do so much. We’re sorry for any delays you may experience/be experiencing right now.

Mobility Scooter

There is a shortage of mobility scooter stock nationwide, wherever possible we will steer you to products which are in stock or that we know to have reasonable lead times.

DVLA Delays

Motability customers who select a class 3 mobility vehicle (over 113.5kg in weight or can travel faster than 4mphs) will also have to wait for the DVLA registrations. DVLA are experiencing delays as a result of social distancing rules. Registrations have been taking roughly 6 weeks.

Spare parts

Our suppliers are having difficulty sourcing some parts right now and this is in some cases doubling lead times, in the worst case scenarios it is taking months to get parts. Again we’re sorry we can’t influence/improve the lead times.

Thank you in advance for your patience.

 

Specialists in prescribing mobility aids.

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