Covid 19 update on services

UPDATE 22/06/2020

In the light of Lockdown easing measures we can now resume annual servicing, we ask that you can present your equipment at the front door so that our Technician can maintain social distancing.  Our technician will work on your chair/scooter in the van. Our team have the necessary PPE equipment and your item will be wiped down before it is returned to you. If it isn’t possible for you to present your chair/scooter at the door please bear with us we are hoping to be able to complete in home servicing in the near future.

We will continue to confirm that clients who have appointments are well and do not show signs of the virus, any symptoms will result in the rescheduling of their appointment which will help us to avoid cross infection. Team Albion have been briefed on the symptoms of the virus and are aware of the self-isolation procedure should they become unwell; or if they come into contact with someone who is unwell. We know some of our clients are in the shielded group so for you we can still offer Whats app/facetime video calls to assist you with any issues you might be having.

We can now offer assessment appointments, our Mobility Consultant will wear full PPE and maintain social distancing wherever possible. From a supply line point of view we have been advised there may be some short term delays on deliveries. You should also be aware that couriers are also implementing restrictions which could further delay the supply of all items.

The showroom remains closed at this time.

The health, safety and well being of our clients, employees and everyone’s families are the priority and we will continue to implement measures to reduce the risks of Covid19 whilst maintaining a satisfactory level of service. We thank you for your ongoing understanding and patience. We will update you if anything else changes. Please take care of one another.

 

Specialists in prescribing mobility aids.

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