Another happy customer 🙂
“My poor dear long-suffering wife has over the years had to put up with many occasions when I rebelled against poor service and made my feelings known forcibly to the people who had, in my mind, fallen sadly short of acceptable service.
However, when people excel themselves, I also let them know, so here I go. Please forgive my ranting, it is part of my Kintyre upbringing.
The Ottobock wheelchair that you provided has been a real treat to me. The only way it might have been bettered would be is if central heating was installed to combat the current cold spell! It has made a huge difference to my life. Thank you, and the makers.
The one wee worry I had with a slight noise from the chair was resolved by you very quickly indeed. We also had a wee problem with the crane that was fitted by the people you recommended. They resolved the problem, which was due to my dear wife having misunderstood the operating instructions, inside 24 hours. You, and the fitters of the lifting device have provided services that are beyond reproach. Thanks from my wife and myself, for your excellence.
The only bad thing about it all is that nowadays the only pleasure I get is in complaining and no matter how hard I try, I cannot find anything to moan about.
Thanks to you all” – Tommy Ralston, Fife. April 2017